Images not appearing

Incident Report for Echobox

Resolved

This incident has been resolved.

Posted Jan 28, 2019 - 16:29 GMT

Update

The image issue experienced by some users earlier has now been resolved for all new articles and we are working to populate images for all other articles. We're very sorry for the inconvenience caused. You can use 'Refresh Preview' on any share with a missing image to populate this manually.

Posted Jan 28, 2019 - 12:59 GMT

Investigating

We've had some reports that images aren't appearing in Echobox. While we fix this issue, you can click 'Refresh Preview' in the compose box, and any missing images and text should load. We're sorry for the inconvenience caused.

Posted Jan 28, 2019 - 10:53 GMT