Instagram Link Sticker Stories are not being posted

Incident Report for Echobox

Resolved

This incident has been resolved.
Posted Sep 15, 2025 - 09:05 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 15, 2025 - 08:22 BST

Update

Instagram is currently experiencing difficulties with their API, which third-parties (like Echobox) integrate with. This may lead to issues with posting Link Sticker Stories.

We have contacted Instagram and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused.
Posted Sep 15, 2025 - 08:15 BST

Investigating

We are currently investigating this issue.
Posted Sep 15, 2025 - 08:09 BST

Identified

Instagram is currently experiencing difficulties with their API, which third-parties (like Echobox) integrate with. This may lead to issues with posting Link Sticker Stories.

We have contacted Instagram and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused.
Posted Sep 15, 2025 - 08:09 BST
This incident affected: Echobox Social.
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