Users unable to login

Incident Report for Echobox

Resolved

This incident has been resolved.

Posted Nov 21, 2023 - 14:18 GMT

Update

We are continuing to monitor for any further issues.

Posted Nov 21, 2023 - 14:11 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 21, 2023 - 14:11 GMT

Update

We are continuing to investigate this issue.

Posted Nov 21, 2023 - 14:10 GMT

Update

We are continuing to investigate this issue.

Posted Nov 21, 2023 - 14:09 GMT

Investigating

Echobox users may experience issues logging in. We are working on rectifying this as soon as possible. We apologise for any inconvenience caused.

Posted Nov 21, 2023 - 13:50 GMT

This incident affected: Login Platform and Echobox Social.