Issue with Facebook

Incident Report for Echobox

Resolved

We have found a workaround for the issue as Facebook do not seem to be fixing the issue.

Posted May 30, 2024 - 11:14 BST

Update

Facebook is still experiencing API difficulties deal with insights (analytics) and we are working with Facebook to resolve the issues. In the meantime we have found a workaround to make sure all insights are updated correctly.

Posted May 23, 2024 - 10:11 BST

Identified

Facebook is currently experiencing API difficulties which may lead to 0 (zero) being shown in the Analytics Page for Impressions, Clicks and CTR. We have contacted Facebook and hope they will rectify this soon.

Posted May 21, 2024 - 09:16 BST

This incident affected: Echobox Social.