Resolved -
This incident has been resolved.
Aug 27, 17:37 BST
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 27, 17:16 BST
Identified -
The issue has been identified and a fix is being implemented.
Aug 27, 16:59 BST
Investigating -
TikTok is currently experiencing difficulties with their API, which third-parties (like Echobox) integrate with. This may lead to issues with TikTok pages becoming disconnected from Echobox.
We have contacted TikTok and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused.
Aug 27, 14:36 BST